1. Mindset on negotiation:
谈判的理念
■ 2 or more parties involves;
双方或多方介入
■ Common interests;
共同的兴趣
■ Definite goals and objectives;
确认目标
■ Adequate time for the process
足够的时间
2. Win-win negotiation;
双赢谈判
3. Negotiation as a process of sales and relationship management;
谈判作为销售和关系管理一个手段
4. Major influences on the process choice
谈判中的注意影响因素
■ Issues
事件
■ Time
时间
■ Relationship
关系
■ Attitude
态度
5. Mastering negotiation:
掌控谈判
6. Qualities of a master negotiator;
谈判掌控者的特质
1) Positive attitude
积极态度
2) Knowledge of a negotiation process
谈判过程的知识
3) Understanding of people
了解人性
4) A grasp of your subjects
紧扣目标
5) Creativity on solving problems and providing solutions
创意问题解决,以及解决方案
6) Communication skills
沟通技巧
7. Developing your mastery in negotiations;
发展你的谈判中的领导力
8. The process of negotiation:
谈判流程
■ Before
谈判前
■ Propose
提案
■ Preparation
准备
■ Bargain
讨价还价
■ During
谈判中
■ Agree
认同
■ Relate
关联
■ After
谈判后
■ Explore
深入了解
■ Follow up
跟进